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Communication skills- English Aptitude MCQ Questions and Answers

Communication skills MCQ Questions and answers with easy and logical explanations. Communication Skills MCQ question is important for exams like Banking exams, IBPS, SCC, CAT, XAT, MAT etc. Page-3 section-2

Each section contains 100 MCQs on Communication skills .
21
Which of the following statement is True(T) or False(F) are given below.

1. The resume should be official and not general.
2. Never give a brief about your experience and skill in the levering letter of a job application.
3. You must always send your original documents in a resume as an enclosure.
Discuss
Answer & Solution
Answer: Option C
Solution:
1. The resume should be official and not general.
2. Always give a brief about your experience and skill in the levering letter of a job application.
3. You must always send your copy of documents in a resume as an enclosure.
22
Which of the following statement is True(T) or False(F) are given below.

1. The press release is written in first person.
2. List your jobs in a resume in reverse chronological order.
3. The heading of the press release should be in one sentence.
Discuss
Answer & Solution
Answer: Option A
Solution:
1. The press release is written in third person.
2. List your jobs in a resume in reverse chronological order.
3. The heading of the press release should be in one sentence.
23
Which of the following statement is True(T) or False(F) are given below.

1. In a press release the heading should not be written in capitals.
2. The heading should be long.
3. Put an exclamation at the end of the heading.
Discuss
Answer & Solution
Answer: Option B
Solution:
1. In a press release the heading should be written in capitals.
2. The heading should be short.
3. Do not put an exclamation at the end of the heading.
24
In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below.

1. Always be sarcastic angry or threatening
2. Write a long complaint letter
3. Send original documents
Discuss
Answer & Solution
Answer: Option B
Solution:
1. Always be polite
2. Write a short complaint letter
3. Send copy of documents
25
In a job application, Which of the following statement is True(T) or False(F) are given below.

1. Write the name of the person who you are addressing in the salutation.
2. Write the vacancy you are applying for in the subject.
3. After your signature there is no need to write your full name clearly.
Discuss
Answer & Solution
Answer: Option B
Solution:
1. Do not write the name of the person who you are addressing in the salutation.
2. Write the vacancy you are applying for in the subject.
3. After your signature it is compulsory to write your full name clearly.
26
In order to improve hastening skills. Which of the following statement is True(T) or False(F) are given below.

1. We should not maintain eye contact
2. We should be emotionally involved
3. Avoid distractions
Discuss
Answer & Solution
Answer: Option B
Solution:
1. We should maintain eye contact
2. We should not be emotionally involved
3. Avoid distractions
27
Which of the following statement is True(T) or False(F) are given below.

1. Semantic markers like it is worth noting is used to indicate the relative importance of different items.
2. For illustrations and examples semantic markers like primarily secondly are used
3. To express a time relationship we use- so, thus, hence.
Discuss
Answer & Solution
Answer: Option D
Solution:
1. Semantic markers like it is worth noting is used to indicate the relative importance of different items. 2. For illustrations and examples semantic markers like secondly are used 3. To express a time relationship we use- relation, connection, tie, association, consanguinity, affinity, likeness, link, kinship, blood tie, bond, dependence, etc.
28
1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.
2. We should always __________ the customer for calling & complaining.
Discuss
Answer & Solution
Answer: Option B
Solution:
1. A Patient & active Listening is the best answer to satisfy even the most short tempered customer.
2. We should always thank the customer for calling & complaining.
29
Which of the following statement is True(T) or False(F) are given below.

1. Concentration requires willingness and practice.
2. While listening to a speaker you can involve yourself in multi tasks.
3. Practicing active listening helps to develop concentration.
Discuss
Answer & Solution
Answer: Option A
Solution:
1. Concentration requires willingness and practice.
2. While listening to a speaker you cannot involve yourself in multi tasks.
3. Practicing active listening helps to develop concentration.
30
1. While listening we should not let our mind wander, so we should avoid __________.
2. We should focus on _________ not on the delivery style of the speaker.
3. In order to remain objective & open – minded we should avoid _________ involvement.
Discuss
Answer & Solution
Answer: Option B
Solution:
1. While listening we should not let our mind wander, so we should avoid distractions.
2. We should focus on content not on the delivery style of the speaker.
3. In order to remain objective & open – minded we should avoid emotional involvement.