1.
Match phases of change process (List-I) with their propagators (List-II).
List-I List-II
a. Unfreezing, changing, freezing 1. Nadler ad Tushman
b. Awakening, mobilising, reinforcing awakening, mobilising, reinforcing 2. Beckhard and Renbern Harris
c. Energisting, envisioning, and enabling 3. Kurt lewin
d. Dissatisfaction with the status quo, clear goal, awareness of practical first steps 4. Neol Tirchy and Devanna

2.
Which of the following statements are true/false?
1. Clayton Alderfer has proposed an alternative hierarchy of needs called ERG theory of motivation.
2. Maslow's model comprises of growth needs.
3. The dual structure approach to motivation is also called Herzberg's two factor model.

4.
Who has (have) provided five OD steps (processes) comprising diagnosis, strategy planning, education, consulting and training and evaluation?

9.
Match the following:
List-I (Types of Organisation) List-II (Features)
a. Service organisations 1. Industry
b. Business concerns 2. Planning
c. Mutual Benefit Association 3. Police department
d. Commonwealth Organisation 4. Labour unions
5. School

10.
The traditional view relating to informal organisation is as follows

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