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31
Match the following.
List-I (Theories) List-II (Developers)
a. General principles of management 1. Max Weber
b. Neo-classical theory 2. Fayol
c. Classical theory 3. Elton Mayo
d. Western electric company 4. Hawthorne studies
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Answer & Solution
Answer: Option B
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32
Which of the following represents the general statements that guide or channel thinking in decision-making?
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Answer & Solution
Answer: Option B
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33
Simon observes that serious blockades may occur at three levels of communication.
Which of the following is not one of them?
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Answer & Solution
Answer: Option A
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34
The classical theory of organisation manifests following certain features, which are
1. Impersonality
2. Division of work
3. Hierarchy
4. Efficiency
Select the correct answer:
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Answer & Solution
Answer: Option D
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35
Which of the following statement(s) is/are correct?
1. The essence of communication is in sharing information.
2. The main purpose of communication is to share understanding.
3. Communication emphasises on sharing ideas and views.
Select the correct answer:
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Answer & Solution
Answer: Option A
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36
Prof Robert Katz has divided managerial skills into
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Answer & Solution
Answer: Option C
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37
Selecting the best possible objects, policies, procedures and programmes out of available alternatives comes under
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Answer & Solution
Answer: Option C
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38
Out of the following alternatives which one is not an element in the communication process?
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Answer & Solution
Answer: Option D
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39
Assertion (A) Each role must have enough stressers which may help the role occupant to stretch himself/herself to meet the challenge. In the role, where the scope is limited to routine work, the role occupants do not perceive any challenge.
Reason (R) While every role has some routine elements, challenge can also be incorporated into every role. However, the challenge should not exceed an optimal limit, otherwise it may produce dysfunctional stress, resulting in poor performance or damage to the health of the employee in the long-run.
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Answer & Solution
Answer: Option B
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40
What are the characteristics of a programmed decision?
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Answer & Solution
Answer: Option A
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