Managing People and Performance in Organizations

Consider the following.
1. Structural Analysis
2. Interaction Analysis
3. Life position Analysis
4. Environmental Analysis
5. Dispositional Analysis
6. Coping Behaviour Analysis
Which among the above are the components of Dr. Eric Berne's Transactional Analysis Theory?

The power in an organisation form this list, lies with

Match the following.

List-I	List-II
a. B. F. Skinner	1. Statistical learning theory
b. E. L. Thorndike	2. Systematic desensitisation
c. Estes	3. Transfer through common Elements
d. Wolpe	4. Operant conditioning

When ratings are collected from supervisors, customers and peers, considered as

Which of the followingis not a method of group training need identification?

. . . . . . . . refers to an employee's expression of organisationally desired emotions during inter-personal transactions at work.

Edward Deming argues that employee's performance is result of

. . . . . . . . are enduring characteristics that describe on individual's behaviour.

Ranking of all employees, measuring a specific trait such as communicating is measured in

Consider the following statements.
1. Training is required at different levels namely, for unskilled worker, semi-skilled workers, skilled workers, office, staff, supervisory staff and managerial.
2. Semi-skilled workers are selected amongst the unskilled wokers who have made themselves convergent with the handling of machine.
3. Management training has become an essential activity of every firm.
4. Training programmes should be periodically evaluated to determine its effectiveness.
Which of the following statements given above are correct?