71
Vroom's Expectancy theory includes
A)
Expectancy
B)
Valence
C)
Instrumentality
D)
All of these
Answer & Solution
Answer: Option
D
72
Who has defined communication as the transmission and reception of ideas, feelings and attitudes, both verbally and non-verbally, which give rise to a response?
A)
Kelly
B)
Stewart
C)
Sigband
D)
None of the above
Answer & Solution
Answer: Option
C
73
One who tries to bring discipline and order through formal structures, plans and processes and tries to monitor performance against plans is a
A)
leader
B)
manager
C)
coordinator
D)
team-player
Answer & Solution
Answer: Option
A
74
Which one of the following is not a 'hygiene factor' of Herzberg's Two Factor theory?
A)
Interpersonal relations
B)
Working conditions
C)
Responsibility
D)
Job security
Answer & Solution
Answer: Option
C
75
Perceptual skills can be improved by way of
A)
knowing and perceiving objects on self correctly
B)
being empathic
C)
enhancing one's self-concept
D)
All of the above
Answer & Solution
Answer: Option
D
76
Which of the following is not true about self disclosure?
A)
Women generally self disclote more than men
B)
Self disclosure increases relationship satisfaction
C)
Reciprocal self-disclosure occurs at higher levels face-to-facethan it does online
D)
People who self disclose are less vulnerable to illnees
Answer & Solution
Answer: Option
C
77
Which of these steps of the behavior management process involves implementation of selected strategy, monitoring for effectiveness and performing necessary adjustments?
A)
Step three
B)
Step two
C)
Step four
D)
Step one
Answer & Solution
Answer: Option
C
78
Which of the following are factors of learning?
A)
Motivation
B)
Goal oriented
C)
Stimulus reaction
D)
All of these
Answer & Solution
Answer: Option
D
79
Which of the following is an important feature of "Autonomous Working Group"?
A)
The group reports directly to the senior management by passing their immediate bosses
B)
The creation of teams which have a high level of autonomy and control over their immediate working environment
C)
The bringing together of various individuals who have a common interest in solving certain problems
D)
A group of experts brought into research new ways of producing a product
Answer & Solution
Answer: Option
B
80
Match the following:
List-I (Thinkers) List-II (Books)
a. Allen, L. A.
1. Modern organisation
b. Etzioni
2. Administrative Organisation
c. Taylor, F. W.
3. Shop Management
d. Pfiffner, J. M. & F. P. Sherwood
4. Management and organisation
A)
a-1, b-3, c-2, d-4
B)
a-1, b-4, c-3, d-2
C)
a-3, b-1, c-2, d-4
D)
a-1, b-2, c-3, d-4
Answer & Solution
Answer: Option
A
