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11
Holistic marketers achieve profitable growth by expanding customer share, ________, and capturing customer lifetime value.
Discuss
Answer & Solution
Answer: Option B
Solution:
Holistic marketers achieve profitable growth by expanding customer share, Building customer loyalty, and capturing customer lifetime value. Holistic marketing concept is based on the development, design and implementation of marketing programs.
12
________ pricing is the approach of setting a low initial price in order to attract a large number of buyers quickly and win a large market share.
Discuss
Answer & Solution
Answer: Option C
Solution:
Market-penetration pricing is the approach of setting a low initial price in order to attract a large number of buyers quickly and win a large market share. Market penetration pricing is a pricing strategy that sets a low initial price for a product. The goal is to quickly attract new customers based on the low cost. The strategy is most effective for increasing market share and sales volume while discouraging competition.
13
The task of any business is to deliver ________ at a profit.
Discuss
Answer & Solution
Answer: Option B
Solution:
The task of any business is to deliver Customer value at a profit. Customer Value is the incremental benefit which a customer derives from consuming a product after paying in return.
14
Marketing managers should adapt the marketing mix to ______________ and constantly monitor value changes and differences in both domestic and global markets.
Discuss
Answer & Solution
Answer: Option C
Solution:
Marketing managers should adapt the marketing mix to Cultural values and constantly monitor value changes and differences in both domestic and global markets. Subcultures arise when population loses a significant amount of its homogeneity subcultures are based on geographic areas, religions, nationalities, ethnic groups and age.
15
The ________ refers to the various companies that are involved in moving a product from its manufacturer into the hands of its buyer.
Discuss
Answer & Solution
Answer: Option A
Solution:
The Distribution chain refers to the various companies that are involved in moving a product from its manufacturer into the hands of its buyers. The path through which goods and services travel from the vendor to the consumer or payments for those products travel from the consumer to the vendor. A distribution channel can be as short as a direct transaction from the vendor to the consumer, or may include several interconnected intermediaries along the way such as wholesalers, distributers, agents and retailers.
16
________ is the study of how individuals, groups, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants.
Discuss
Answer & Solution
Answer: Option D
Solution:
Consumer behavior is the study of how individuals, groups, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants. It refers to the actions of the consumers in the marketplace and the underlying motives for those actions.
17
A person’s ________ consist(s) of all the groups that have a direct (face-to-face) or indirect influence on his/her attitudes or behavior.
Discuss
Answer & Solution
Answer: Option D
Solution:
Reference groups are the groups to which individuals compare themselves and use as a basis for evaluating their own attitudes and behaviors.
These groups can have a direct (face-to-face) or indirect influence on an individual's attitudes or behavior.
Reference groups play a significant role in shaping an individual's preferences, values, and lifestyle choices.
While culture, subculture, psychographics, and demographics are all important factors in understanding consumer behavior, reference groups specifically focus on the influence of groups on an individual's attitudes and behavior.

Option D: Reference groups is the correct choice, and it completes the sentence appropriately.
18
Product choice is greatly affected by economic circumstances. All of the following would be among those circumstances EXCEPT ________.
Discuss
Answer & Solution
Answer: Option D
Solution:
Product choice is greatly affected by economic circumstances. All of the following would be among those circumstances EXCEPT Occupation. Product choice is determined by an interaction between firm characteristics, product characteristics, and market conditions.
19
________ is a set of distinguishing human psychological traits that lead to relatively consistent and enduring responses to environmental stimuli.
Discuss
Answer & Solution
Answer: Option B
Solution:
Personality is a set of distinguishing human psychological traits that lead to relatively consistent and enduring responses to environmental stimuli. Personality in marketing involves looking into the characteristics of patterns for the way that people will feel, behave and think as they are viewing an advertisement or accessing a page. Personality scientists have seen relationships between the way that people behave, their lineage and more.
20
________ portrays the “whole person” interacting with his or her environment.
Discuss
Answer & Solution
Answer: Option C
Solution:
Lifestyle portrays the “whole person” interacting with his or her environment. Lifestyle is defined simply as how one lives.