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51
A further 3Ps are incorporated into the marketing mix:
Discuss
Answer & Solution
Answer: Option D
Solution:
Physical evidence, process and people are a further 3Ps that are incorporated into the marketing mix.
Physical evidence is the physical environment of the business, it has formed another marketing tools because consumers are likely to be influence by what they see and most organizations today are accesses by their physical structures. In order to Influence costumers’ confidence to the organization, marketing manager must ensure a more conducive atmosphere to attract more customers while realizing marketing objectives.
The process here refers to the ways in which marketer employ to providing relevant and supportive services to their customer in order to give them more satisfaction for their patronage. Marketing manager must make key decisions such as the kind of after sales service, home delivery etc. to employ because these process when effectively employed will go a long way to create brand loyalty and also a long lasting relationship with the customer.
People refer to the marketing personals that carry out these marketing activities. These people who provide the services to the target market now forms other marketing tools since there level of creativity, skills, and product and market awareness goes a long way to influence purchase.
52
Which of the following statements is correct?
Discuss
Answer & Solution
Answer: Option D
Solution:
Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. (Approved October 2007) American Marketing Association Board of Directors. Accessed 2012. Again, in common with Kotler and Armstrong above, the AMA focuses its definition on value creation and delivery, and the longer-term retained customer.
53
The term marketing refers to:
Discuss
Answer & Solution
Answer: Option C
Solution:
The term marketing refers to a philosophy that stresses customer value and satisfaction. The marketing concept and philosophy states that the organization should strive to satisfy its customers' wants and needs while meeting the organization's goals. In simple terms, "the customer is king".
54
Which of the following involves designing and manufacturing the container or wrapper for a product?
Discuss
Answer & Solution
Answer: Option B
Solution:
Packaging involves designing and manufacturing the container or wrapper for a product. The wrapping material around a consumer item that serves to contain, identify, describe, protect, display, promote and otherwise make the product marketable and keep it clean. Packaging is more than just your product's pretty face.
55
Advertising appropriations are largest for which type of product?
Discuss
Answer & Solution
Answer: Option B
Solution:
Advertising appropriations are largest for Convenience goods. Advertising appropriation is the portion of a total marketing budget that is allocated for advertising over a specific time period. The advertising appropriation policy for a company may be based on any one of a number of approaches.
56
A television advertisement showing the safety features of the Volvo 240 DL would be best classified as which of the following?
Discuss
Answer & Solution
Answer: Option A
Solution:
A television advertisement showing the safety features of the Volvo 240 DL would be best classified as Product advertising. Product advertising is the art of building and maintaining product awareness with potential buyers. A good advertising program educates potential customers on why they need the product, how it is used and the benefits derived from its use.
57
Which of the following BEST describes the consumer’s preference for products that are widely available to them?
Discuss
Answer & Solution
Answer: Option A
Solution:
Production concept best describes the consumer’s preference for products that are widely available to them. Production concept proposes that consumer would like to have a product which is widely available as well as reasonable in price. So in this article excerpt, you will find the differences between product concept and production concept.
58
Buying and selling of mass consumer goods and services comes under which of the following markets?
Discuss
Answer & Solution
Answer: Option C
Solution:
Consumer markets refers to the markets where people purchase products for consumption and are not meant for further sale. This market is dominated by the products which consumer use in their daily life.
59
Which one of the following BEST describes the human need?
Discuss
Answer & Solution
Answer: Option A
Solution:
Food BEST describes the human need. Food is any substance consumed to provide nutritional support for an organism. It is usually of plant or animal origin, and contains essential nutrients, such as carbohydrates, fats, proteins, vitamins, or minerals. The substance is ingested by an organism and assimilated by the organism's cells to provide energy, maintain life, or stimulate growth.
60
Which of the following firm’s emphasis on product’s benefits to the customers rather than on product attributes?
Discuss
Answer & Solution
Answer: Option B
Solution:
Market oriented firm’s emphasis on product’s benefits to the customers rather than on product attributes. Market orientation often includes improvements in customer service and product support geared to solving concerns raised by consumers.