21.
Attitude means

22.
Which type of differentiation is used to gain competitive advantage through the way a firm designs its distribution coverage, expertise and performance?

23.
Which of the following would be leveraging both social network and traditional marketing?

24.
Statement (I): Designing a distribution system for a service (for-profit or non-business context) involves selecting the parties only through which ownership will pass.
Statement (II): The ownership channel for most services is long and complex because of inseparability characteristic.
Statement (III): Short channels usually mean more control on the part of the seller.
Identity the correct answer of being the statements correct or incorrect. These statements relate to channel strategies of products or services.

25.
One key of the management of a product's life cycle is/are to

26.
Match the following.
List-I List-II
a. Grading 1. Facilitates selling
b. Packaging 2. Naming the product for identification and distinguishing it from others
c. Branding 3. Art of informing customers
d. Advertising 4. Classification, wins more confidence of customers

27.
Statement (I): Marketing is the process by which a firm profitably translates customer needs into revenue.
Statement (II): Marketing is messages or actions that cause messages or actions.

28.
Typically producers who use captive-product pricing set the price of the main product . . . . . . . . and set . . . . . . . . on the supplies necessary to use the product.