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51
The strategy where the producer or marketer does not differentiate between different type of customers:
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Answer: Option A
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52
. . . . . . . . refers to the way a service provider and his employees anticipate what the customers want and provide them before they ask for service to make them delighted and surprised.
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Answer: Option A
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53
To develop marketing communication programmes, so that the organisation presents a consistent message is the goal of
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Answer: Option A
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54
Match the following.
List-I (Features of Product Mix) List-II (Explanations)
a. Width 1. Varieties offered for each product in the product line.
b. Length 2. Total number of product lines a company carries.
c. Depth 3. Total number of items in product mix.
d. Consistency 4. Closeness exhibited by product lines.
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Answer: Option A
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55
Why do a segmentation approach to the market is more efficient than a mass market approach?
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Answer: Option A
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56
What are the two ways that a company can obtain new products?
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Answer: Option A
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57
The concept of price is central to:
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Answer: Option D
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58
To create successful new products, a company must understand consumers, markets, & competitors and:
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Answer: Option D
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59
Goods are sold in small packets in . . . . . . . . markets.
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Answer: Option B
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60
If goods directly move from producer to consumer, it is known as:
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Answer: Option B
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