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71
Which of the following is not a product-mix strategy?
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Answer: Option D
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72
Statement (I): A form of non-store retailing that uses advertising to contact consumers who, in turn, purchase products without visiting a retail store is called direct selling.
Statement (II): A form of non-store retailing in which personal contact between a salesperson and a consumer occurs away from a retail store is called direct marketing.
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Answer: Option D
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73
Which of the following statements pertaining to the SERVQUAL scale is correct?
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Answer: Option D
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74
Mr. 'X' is marketing manager of TCS. He is
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Answer: Option B
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75
What are the elements of a logistics system?
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Answer: Option D
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76
The set of all actual and potential buyers of a product is referred to
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Answer: Option C
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77
Customer orientation is . . . . . . . . to development and someone within the organisation must have the foresight to see that there are . . . . . . . . prospects for what has been developed.
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Answer: Option B
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78
Buying and selling over the internet is known as . . . . . . . .
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Answer: Option C
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79
Departmental store is an example of:
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Answer: Option B
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80
Big Mike's Health Food Store sells nutritional energy-producing foods. The price of the products sold varies according to individual customer accounts and situations. For example, long-time customers receive discounts. This strategy is an example of . . . . . . . .
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Answer: Option C
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