11. Competitive edge comes from the ________ of people.
12. The business side of the process begins with the strategic _____ as the guiding framework.
13. Individual level where people are usually motivated to close the gap between their current and desired ______.
14. HR professional should apply risk management techniques to the different aspects of ________.
15. Developing characteristics of people needed to run business in ________ .
16. ________ issues tend to be well disguised.
17. ________ suggests Human Resource Strategy in itself may not be effective.
18. Pettigrew & Whipp identified ________ central factors for managing change successfully.
19. ________ executives take a full part in the strategic planning process.
20. ________ aims to put a financial measure on an organisation's intellectual capital.
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