11
When an employee is willing to go above and beyond what is typically expected in his or her role, it is known as
A)
employee empowerment
B)
employee engagement
C)
employee enhancement
D)
employee encouragement
Answer & Solution
Answer: Option
B
12
In international human resource management, ethnocentric organisations are usually staffed with . . . . . . . .
A)
home country managers
B)
the best people where they can be utilised the best
C)
host country managers
D)
managers that may come from nations within the region
Answer & Solution
Answer: Option
A
13
Match the following.
List-I (Terms)
List-II (Features)
a. Job analysis
1. Job classification
b. Wage administration
2. Merit rating
c. HRM
3. HR planning
d. Labour turnover
4. Termination
A)
a-1, b-3, c-2, d-4
B)
a-1, b-2, c-3, d-4
C)
a-1, b-4, c-2, d-3
D)
a-4, b-2, c-1, d-3
Answer & Solution
Answer: Option
B
14
Rearrange the following steps of recruitment.
1. Searching
2. Evaluation and control
3. Planning
4. Screening
5. Strategy development
A)
3, 2, 1, 5, 4
B)
3, 5, 1, 4, 2
C)
4, 5, 3, 1, 2
D)
2, 1, 4, 5, 3
Answer & Solution
Answer: Option
B
15
Which of the following may be termed as a scientific and systematic effort to modify the characteristics of an employee's job?
A)
Job redesign
B)
Job enlargement
C)
Job enrichment
D)
Job description
Answer & Solution
Answer: Option
A
16
Which of the following statements about Human Resource Development is not true?
A)
It is an enabling process
B)
It is a competence building exercise
C)
It shall be implemented in an incremental way with geographical, vertical, functional and sophisticating phasing
D)
It does not cover the global and country level Human Resource Development practices
Answer & Solution
Answer: Option
D
17
Match the following.
List-I
List-II
a. The process of examining how work creates or adds value to the ongoing processes in a business
1. Job enrichment
b. A fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost quality, service and speed.
2. Job design
c. The process of organising work into the tasks required to perform a specific task.
3. Work flow analysis
d. The process of pulling specialised tasks back together so that one person is responsible for producing a whole product or an entire service.
4. Business Process Reengineering (SPR)
A)
a-1, b-2, c-3, d-4
B)
a-2, b-1, c-4, d-3
C)
a-3, b-4, c-1, d-2
D)
a-3, b-4, c-2, d-1
Answer & Solution
Answer: Option
D
18
Are the best and most productive employees likely to be
A)
quite expensive in terms of recruitment and selection
B)
a matter of just luck in terms of recruitment and selection
C)
quite cheap in terms of recruitment and selection
D)
no effect on cost in terms of recruitment and selection
Answer & Solution
Answer: Option
A
19
Organisation and development consists
A)
Awareness of organisation and development being along drawn out process, whose benefits are raped only over a period of time
B)
Involvement of line and operational staff in its implementation
C)
Top management commitment for the organisation development process continued education
D)
All of the above
Answer & Solution
Answer: Option
D
20
What is not true about HR audit?
A)
It is done by internal employees
B)
It is done by external consultants
C)
It is statuary requirement
D)
It establishes a benchmark for performance measuring
Answer & Solution
Answer: Option
C